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Last updated: July 16, 2017
We may also ask you to create login information for your Dobot account, such as a username and password. If you provide your mobile phone number, we may ask for your consent to receive text messages relating to our Services at that number. You may withdraw your consent by contacting us as indicated below or by replying with “STOP” to any text message we send you. Please note that if you withdraw your consent to receive text messages from us, you may not be able to use some of our Services. Your mobile carrier’s standard text message and data charges may apply to text messages you receive from us, and you are responsible for any fees charged by your mobile carrier if we contact you.
We collect Personal Information about your transactions with us and others.
We also collect Personal Information about you from other companies. For instance, we may receive Personal Information about you from a consumer reporting agency or an identity verification service. We may also access Personal Information from the deposit and other accounts you hold with banks you connect to the Services, as described in our Terms of Service.
Information that we automatically collect in connection with your access or use of our Services may include:
The cookies we use in connection with our Services include:
We may also use your Personal Information to troubleshoot problems you may experience; to detect and protect against error, fraud or other wrongful acts; to resolve disputes with you, collect any amounts that you may owe; to provide to credit bureaus and similar institutions, in order to report or ask about your financial circumstances, and to report or collect debts you owe; and to comply with applicable law, rule regulation, subpoena or other legal process in a way that we believe is necessary or appropriate.
We may use your email address to respond to your inquiries and to provide you information about our Services. You may elect not to receive promotional emails from us either by “unsubscribing” to an email you receive from us or by contacting us as indicated below. If you unsubscribe from receiving emails from us, we may still send you non-promotional emails, such as emails about your Dobot account or our ongoing business relations, unless you withdraw your consent to receive electronic communications as provided in our Terms of Service.
We do not sell or share your Personal Information with any third parties so they can market specifically to you.
We may take steps to anonymize or aggregate your Personal Information with that of others of our users, and disclose the resulting data to, for example:
This data does not identify you individually. Access to the Personal Information you provide us is strictly restricted and used only for the purposes described above.
You may configure your Device’s browser to send a Do Not Track (“DNT”) signal while using our Services. DNT is a browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties. However, we do not modify the Services’ behavior based on our receipt of a DNT signal.
If you request us to delete your Dobot account (as described in the Terms of Service), further access to your account will not be possible. However, anonymized or aggregated data derived from your Dobot account or your Personal Information may remain on our production servers indefinitely. Your data may also remain on a backup server or media. We keep these backups to ensure our continued ability to provide the Service to you in the event of malfunction or damage to our primary production servers, for legal and accounting purposes, and to document and enforce our rights.
You must notify us of any change in your Personal Information by updating your Dobot account profile through our Services. Any changes will affect only future uses of your Personal Information.
You can ask us whether we are storing your Personal Information and you can ask to receive a copy of that Personal Information. If you are a California resident, California Civil Code Section 1798.83 may also permit you to request information regarding our disclosure (if any) of your Personal Information to third parties for third parties’ direct marketing purposes. To make any such request, please contact us using the contact details below. We will respond promptly to these requests.
Our Services may allow you to connect and share your actions, comments, content, and information publicly or with friends. We are not responsible for maintaining the confidentiality of any information you share publicly or with friends.
Our Services may also allow you to connect with us on, share on, and use third-party websites, applications, and services. Please be mindful of your personal privacy needs and the privacy needs of others, as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. We also do not control the privacy practices of third parties. Please contact those sites and services directly if you want to learn about their privacy practices.
We have, and require our third-party service providers that receive Personal Information from us to have, a comprehensive written information security program that contains administrative, technical, and physical safeguards for our respective physical facilities and in our respective computer systems, databases, and communications networks that are reasonably designed to protect information contained within such systems from loss, misuse, or alteration. When your bank account information is transmitted via our Services, it will be protected by encryption technology, such as Secure Sockets Layer (SSL).
No method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your Personal Information. You also play a role in protecting your Personal Information. Please safeguard your username and password for your Dobot account and do not share them with others. If we receive instructions using your Dobot account login information, we will consider that you have authorized the instructions. You agree to notify us immediately of any unauthorized use of your Dobot account or any other breach of security. We reserve the right, in our discretion, to refuse to provide our Services, terminate Dobot accounts, and to remove or edit content.
Our Services are not directed, or intended to be attractive, to children under the age of 18. We do not knowingly collect Personal Information from children under the age of 18. If you are under the age of 18, do not use our Services or submit any information to us. If you are the parent or legal guardian of a child under the age of 18 and you believe that your child has submitted Personal Information to us, please contact us using the contact details below.
YOUR USE OF AND ACCESS TO THE SERVICES (AS DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MAY NOT USE OR ACCESS THE SERVICES.
Last updated: April 24, 2017
These Terms of Service (these “Terms”) are a binding contract between you and Dobot, Inc. (“Dobot,” “we” or “us”) and contain the terms and conditions governing your use of and access to our website at https://mydobot.com and all affiliated websites owned and operated by us (collectively, the “Website”), the Dobot mobile apps and the Dobot savings service, as well as other products, services, and applications we may from time to time offer (together with the Website, the “Services”).
“You” and “your” mean you, the natural person or entity who uses or accesses the Services. You represent that these Terms are a valid and binding obligation on you. If you are an entity other than a natural person, the natural person purporting to accept these Terms on your behalf represents and warrants that he or she is duly authorized to do so. (Note that entities other than natural persons are not permitted to register for or use the Dobot savings service itself.)
THESE TERMS INCLUDE, AMONG OTHER THINGS, YOUR AUTHORIZATION FOR DEBITS AND CREDITS FROM AND TO YOUR BANK ACCOUNT (AS DEFINED BELOW) VIA THE AUTOMATED CLEARINGHOUSE NETWORK (“ACH”) AND A BINDING ARBITRATION PROVISION CONTAINING A CLASS ACTION WAIVER.
Your Consent. To the extent permitted by applicable law, you hereby consent to use electronic signatures and to electronically receive all records, notices, statements, communications, and other items for all Services and in connection with your relationship with us (collectively, “Communications”), including any Communications that we would otherwise be required to send or provide you in paper form (e.g., by mail). Communications may relate to:
By accepting and agreeing to these Terms electronically, you represent that: (1) you have read and understand this consent to use electronic signatures and to receive Communications electronically; (2) you satisfy the minimum hardware and software requirements specified below; and (3) your consent will remain in effect until you withdraw your consent as specified below.
Effectiveness of Notice. Unless otherwise indicated in these Terms, all Communications will be deemed to have been received by you on the earlier of your actual receipt of the applicable Communication or 5 business days after we send it to you electronically or post it on the Services, whether or not you have received the email or retrieved the Communication from the Services. Notwithstanding the foregoing, an electronic Communication by email is considered to be sent at the time that it is directed by our email server to your email address. You agree that these are reasonable procedures for sending and receiving electronic Communications.
Your Right to Withdraw Your Consent. Your consent to receive Communications electronically will remain in effect until you withdraw it. You may withdraw your consent to receive further Communications electronically at any time by contacting us at (844) 443-6268 or firstname.lastname@example.org. If you withdraw your consent to receive Communications electronically, we will close your Dobot Account and return the balance in your Dobot Account to your Bank Account as set forth in these Terms, and you will no longer be able to use your Dobot Account or the Services, except as expressly provided in these Terms. As used in these Terms, “Dobot Account” means the account you have with us for the Services. Any withdrawal of your consent to receive Communications electronically will be effective only after we have a reasonable period of time to process your withdrawal. Please note that withdrawal of your consent to receive Communications electronically will not apply to Communications electronically provided by us to you before the withdrawal of your consent becomes effective.
You Must Keep Your Contact Information Current With Us. In order to ensure that we are able to provide Communications to you electronically, you must notify us of any change in your email address and your mobile device number or other text message address by updating your profile on the Website.
Copies of Communications. You should print and save and/or electronically store a copy of all Communications that we send to you electronically.
Hardware and Software Requirements. In order to access and retain Communications provided to you electronically, you must have: (1) a valid email address; (2) a computer or other mobile device (such as tablet or smart phone) that operates on a platform like Windows or a Mac; (3) a connection to the Internet; (4) a currently-supported version of Internet Explorer, Mozilla Firefox, Safari, or Chrome; (5) a currently-supported version of a program that accurately reads and displays PDF files, such as Adobe Acrobat Reader; (6) a computer or device and an operating system capable of supporting all of the above; and (7) a printer to print out and save Communications in paper form or electronic storage to retain Communications in an electronic form.
Changes. We may, in our discretion, communicate with you in paper form. In addition, we may, in our discretion, discontinue the provision of electronic Communications or to terminate or change the terms and conditions on which we provide electronic Communications. Except as otherwise required by applicable law, we will notify you of any such termination or change by updating these Terms on the Website or delivering notice of such termination or change electronically.